DealerTrack utilizes some of the most advanced technology for
Internet security available today. However, we need your help to keep your
dealership and customer information secure. In order to assist you, we've
provided the following security guidelines:
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| EACH
USER IS REQUIRED TO HAVE THEIR OWN ACCOUNT |
DealerTrack requires that your DIO (Dealer
Information Owner) provide a unique Login ID for each user at your dealership.
The account that is set up for your use has certain privileges that are
associated with your job responsibilities. Do not share your Login ID and
password with anyone.
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| KEEP
YOUR LOGIN ID AND PASSWORD SECURE |
Do not write your Login ID or password on a sticky
note, desk blotter or calendar. This will allow anyone walking through your
dealership to obtain your Login ID and password and use it in an unauthorized
manner to gain access to your dealership and customer information. Any misuse
of your account is tracked back to you and you will be held responsible for
these actions.
Additionally, no one at DealerTrack, or any of our subscribing financing
sources, should ever ask you for your password. Your password is your personal
information and should not be shared with anyone.
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| CHANGE
YOUR PASSWORD OFTEN |
We require that all users change their passwords
every 90 days. However, if you feel that someone has access to your password,
change your password immediately through the 'Change Password' function on our
site.
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| NEVER
E-MAIL CUSTOMER 'NON-PUBLIC PERSONAL INFORMATION' TO ANYONE |
E-mail over the Internet is not deemed 'secure'.
Never e-mail customer information to anyone. This includes customer name,
address, social security number, income or any other information listed on a
loan application.
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| PHONY
"LOOK-ALIKE" WEBSITES |
Phony "look-alike" websites are designed to trick
users into entering their Login ID and password. Once this information is
entered into a "look-alike" website, your Login ID and password may be used to
conduct fraudulent activities. Always make sure that you are on
www.dealertrack.com before entering your Login ID and password.
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| LOG
OUT |
Be sure to click the "Log Out" link when you are
finished using DealerTrack. This will help to prevent unauthorized access to
your dealership's information in the event that you leave your computer
unattended. Remember, any misuse of your account is tracked back to you and you
will be held responsible for these actions.
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| REPORT
UNAUTHORIZED ACCESS |
If you feel that someone has accessed your account
in an unauthorized manner, send an e-mail to
securitycanada@dealertrack.ca.
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